At Plexidrap, your satisfaction means everything to us. If you're not completely happy with your purchase, we’re here to make it right.

Return Window

You may return eligible items within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return:

• The item must be unused, unwashed, and in its original condition with tags or packaging (if applicable).
• Returns must include proof of purchase (order number or confirmation email).

Non-Returnable Items

We do not accept returns for:

• Items marked as final sale.
• Products that show signs of wear or damage or have been altered after delivery.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund approval status.

• Approved returns will be refunded to your original payment method within 5–10 business days.
• Shipping fees (if any) are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Return Shipping

• Customers are responsible for return shipping costs unless the return is a result of our error.
• We recommend using a trackable shipping method for your protection.

How to Start a Return

Simply email us at support@plexidrap.shop with your order number and reason for return. We’ll guide you through the next steps.

We’re committed to ensuring a smooth and fair experience because you deserve peace of mind with every purchase from Plexidrap.