1. Unmatched Softness: This rug delivers an exceptionally soft, silk-smooth texture that elevates the feel of any room, creating an inviting space to relax or entertain.

2. Luxurious Thickness: Designed with a plush, thick pile, it offers superior comfort and a cozy feel underfoot, ideal for barefoot comfort on cold floors.

3. Anti-Slip Backing: Featuring a slip-resistant base, this rug stays securely in place, providing added safety and stability on all types of flooring.

4. Modern Elegance: Its sleek, contemporary design complements various interior styles, adding a stylish and luxurious touch to any living room, bedroom, or office space.

5. Durable Quality: Made from high-quality materials, this carpet is designed to maintain its luxurious appearance and softness even with regular use.

6. Easy Maintenance: The silk-smooth fabric is simple to clean, making it a practical choice for busy households without compromising on style.

7. Versatile Size Options: Available in multiple sizes to fit any room or layout, providing the perfect blend of elegance and comfort for any space in your home.

At Plexidrap, we strive to deliver your order with care and efficiency. Please review the details below to understand how shipping works at our store.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Order Cutoff Time: Orders placed after 3:00 PM (PST) will be processed the next business day.

Shipping Options

• Standard Shipping: 10–15 business days (Free shipping)
• Expedited Shipping: 7–10 business days ($9.99 USD)

Please note that delivery times are estimates and may vary depending on your location or seasonal carrier delays.

Shipping Locations

We currently ship to all addresses within the United States.
International shipping is not available at this time.

Order Tracking

Once your order ships, a confirmation email with a tracking number will be sent so you can follow your package in real time.

Lost, Delayed, or Damaged Packages

If your order hasn’t arrived within the expected time frame or arrives damaged, please contact us at support@plexidrap.shop, and our support team will assist you promptly.

Thank you for choosing Plexidrap. We’re honored to be part of your space and are here to ensure your experience is smooth from checkout to doorstep.

At Plexidrap, your satisfaction means everything to us. If you're not completely happy with your purchase, we’re here to make it right.

Return Window

You may return eligible items within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return:

• The item must be unused, unwashed, and in its original condition with tags or packaging (if applicable).
• Returns must include proof of purchase (order number or confirmation email).

Non-Returnable Items

We do not accept returns for:

• Items marked as final sale.
• Products that show signs of wear or damage or have been altered after delivery.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund approval status.

• Approved returns will be refunded to your original payment method within 5–10 business days.
• Shipping fees (if any) are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Return Shipping

• Customers are responsible for return shipping costs unless the return is a result of our error.
• We recommend using a trackable shipping method for your protection.

How to Start a Return

Simply email us at support@plexidrap.shop with your order number and reason for return. We’ll guide you through the next steps.

We’re committed to ensuring a smooth and fair experience because you deserve peace of mind with every purchase from Plexidrap.